Joanne has over 30 years' experience in the pensions and investment industry. In May 2017 she was appointed as the first Chair of LGPS Central Ltd, the asset manager for 9 midlands-based local authority pensions funds whose assets total £45bn. In December 2017 Joanne became a Trustee Director of NOW: Pensions, one of the UK's largest auto-enrolment pension providers. She is a member of the Legal and General Independent Governance Committee which is charged with acting in the interests of the members of L&G's DC workplace pensions. Joanne is Chair of the Joint Expert Panel on the Universities Superannuation Scheme. She is a Director of the Pensions Policy Institute.
Joanne was the Chief Executive of the Pensions and Lifetime Savings Association (formerly the NAPF) from 2006 June 2017, having been its first Policy Director from 2005-2006. She joined the organisation from the Association of British Insurers where she was Head of Pensions and Savings. Joanne held the pensions brief at the Trades Union Congress from 1988-2001 and started her career as a pensions researcher and journalist at Incomes Data Services. She was a member of the Board of the Environment Agency in March and chaired its pension funds from 2017-2018.
She was a Board member of PensionsEurope, the EU trade association for pensions, from 2010-2017 and its Chair from 2012-201 and a Board member of the Pensions Infrastructure Platform and Chair from 2013-2016. She was a member of the Occupational Pensions Regulatory Authority (Opra) from 1996-2006,
Joanne has a degree in economics from John Moores University and an MA in Industrial Relations from the University of Warwick. She was awarded the OBE for services to pensions in the 2003 Queen's Birthday Honours.